Legal Information
Terms and conditions of website usage
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Steam Heritage’s relationship with you in relation to this website.
The term “Steam Heritage” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Steam Heritage’s prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by “Steam Heritage” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of “Steam Heritage”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, “Steam Heritage” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy
This privacy policy sets out how “Steam Heritage” uses and protects any information that you give “Steam Heritage” when you use this website.
“Steam Heritage” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“Steam Heritage” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3rd December 2009.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as post code, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at guide@steamheritage.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Steam Heritage, 23 Hewitts Industrial Estate, Elmbridge Road, Cranleigh, Surrey, GU6 8LW.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Copyright Notice
This website and its content is copyright of “Steam Heritage” – © “Steam Heritage” 2009-2010. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Steam Heritage Guide Entries
The publishers produce the Steam Heritage Guide on the understanding that entries are included in good faith and are based on information supplied by the museum, attraction, site or event, or obtained from research sources. It is the responsibility of organisers to ensure that correct information is supplied by an authorised and responsible person.
Entries must be submitted on forms as supplied by the Steam Heritage Guide or online at www.steamheritage.co.uk on the understanding that the publishers reserve the right to amend or exclude any entry without reason.
Please check the information submitted is correct as the publishers can accept no liability for inaccurate or incorrect entries however caused.
Entries in the printed Steam Heritage Guide are reproduced with the information we believe to be accurate at the time of going to press. Organisers are encouraged to advise of any changes as soon as possible so these can be shown on the Steam Heritage Guide website.
Advertising Terms & Conditions
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Purchase Order
- The booking form is to be returned with an authorised customer signature which confirms the amounts and details of the order to be correct, with the name of your authorised signatory printed and clearly legible and/or:
- Either a customer purchase order with a valid order number on your letterhead or an email confirmation with written acceptance of the order from the customer.
- Editorial and information to be provided on the Advertiser’s Information Form, and the customer to proved the photo or artwork according to our specification.
- Receipt of 1a or 1b confirm you have committed to the order and accept our terms and conditions below:
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Price and Invoicing
- The Price shall be the Publisher’s quoted or agreed price on the booking form. Any special artwork or amendments to artwork will be charged extra at cost.
- Unless otherwise agreed, invoices will be raised at point of order and customers are required to make payment in full within 30 days of the invoice date, or within 7 days of the invoice if the printing date is within a period of less than 30 days of the order. Failure to pay on time will result in the advertising being withdrawn.
- Interest on any overdue invoices shall accrue daily from the date when payment becomes due until the date of payment, at a rate of 3% above the Bank of England base rate.
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Cancellation
- 50% of any contract price paid will be refunded if cancellation is received in writing within 30 days of booking or at least 30 days in advance of the printing of the Steam Heritage Guide, whichever is the sooner. Thereafter, the contract price is not refundable.
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Contract
- The Booking Form and the terms and conditions herein represent the entire contract between the publishers of the Steam Heritage Guide and the customer, unless otherwise agreed in writing.
